Tracking order

How to Track Your Order

At ZephyrBelle, we understand the excitement of receiving your fashion items. Here's how you can track your order status:

  1. Order Confirmation: After placing your order, you'll receive an email confirmation with your order details.
  2. Processing Time: We typically process orders within 1-2 business days (excluding weekends and holidays).
  3. Shipping Notification: Once your package ships, you'll receive another email with your tracking number and carrier information.
  4. Tracking Your Package: Use the provided tracking number to monitor your shipment's progress.

Using Third-Party Tracking Services

For comprehensive tracking across multiple carriers, we recommend using:

17Track

A reliable global package tracking platform that supports most international carriers.

How to use:

  1. Visit 17Track.net
  2. Enter your tracking number in the search field
  3. Click "Track" to view your package's current status and location

17Track provides detailed information including estimated delivery dates and transit history.

Tracking FAQs

Why isn't my tracking information updating?
Carriers may take 24-48 hours to update their systems after receiving a package. If no updates appear after 3 business days, please contact our customer service.
What if my package shows as delivered but I haven't received it?
First check with neighbors or your building's reception. If still missing, contact your local post office with the tracking number before reaching out to us.
How long does international shipping take?
Delivery times vary by destination, typically 7-21 business days after dispatch. Your tracking information will show the most current estimates.

For any tracking-related questions not covered here, please visit our Help Center or use our contact form.