Privacy policy

Information We Collect

At ZephyrBelle, we collect personal information to provide and improve our services. This includes:

  • Account Information: Name, email address, shipping/billing addresses, phone number (optional)
  • Order Details: Purchase history, payment information (processed securely through PCI-compliant services)
  • Technical Data: IP address, browser type, device information, cookies and similar technologies
  • Preferences: Size selections, style preferences, wishlist items

How We Use Your Information

Your data helps us:

  • Process orders and deliver your fashion items
  • Provide customer support and respond to inquiries
  • Improve our website and product offerings
  • Send marketing communications (only with your consent)
  • Prevent fraud and enhance security
  • Comply with legal obligations

Data Sharing & Third Parties

We may share information with:

  • Service Providers: Payment processors, shipping carriers, IT services
  • Legal Compliance: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition or asset sale

We never sell your personal information to third parties for marketing purposes.

International Data Transfers

As a global retailer, your data may be transferred to and processed in countries outside your residence. We implement appropriate safeguards (including Standard Contractual Clauses) to ensure your data remains protected according to GDPR requirements.

Your Rights

Depending on your location, you may have rights including:

  • Access: Request a copy of your personal data
  • Rectification: Update or correct inaccurate information
  • Erasure: Request deletion of your data (subject to legal requirements)
  • Restriction: Limit how we use your data
  • Objection: Opt-out of certain processing activities
  • Portability: Receive your data in a structured format

To exercise these rights, please contact us through our website.

Data Security

We implement industry-standard measures including:

  • SSL encryption for all data transmissions
  • Regular security audits
  • Limited employee access to personal data
  • Secure storage systems with access controls

Cookies & Tracking Technologies

We use cookies to:

  • Remember your preferences and shopping cart
  • Analyze website traffic and performance
  • Deliver personalized advertising (with consent)

You can manage cookie preferences through your browser settings.

Children's Privacy

Our services are not directed to individuals under 16. We do not knowingly collect personal information from children without parental consent.

Policy Updates

We may update this policy periodically. Significant changes will be communicated through our website or email. The "Last Updated" date at the bottom indicates the current version.

Contact Us

For privacy-related questions or requests, please use the contact form on our website.

Last Updated: [Insert Date]